This article explains how to enable debug logging for the following agents:
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LDAP agent
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SharePoint agent
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Microsoft CRM agent
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Salesforce agent
📘 Instructions
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Log in to PeopleSync Console
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Open the agent you want to enable debug logging for.
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Go to the “Field Mapping” tab and select “Enable Debug Logging”.
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Save and close the agent.
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Run the agent by selecting it and then clicking on the “Play” button in the toolbar.
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Wait for the agent to finish running (see Log > Backend Log).
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Open Windows Explorer and go to
C:\Users\<Name of PeopleSync Service User>\AppData\Local\Temp. -
There fill be a log file named
PS_Agent_WF_*.log. Copy this log and send it to messageconcept support if instructed to do so.
The log file contains sensitive and/or personal data.
This may include, but may not limited to: service account name, server name, personal data (contacts).
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Disable debug logging by deselecting “Enable Debug Logging” in the agent.