Microsoft CRM Agent – Field Mapping | messageconcept Help Center

The default field mapping for the Microsoft CRM Agent is as follows:

SharePoint	vCard
LastName	Last Name
FirstName	First Name
FullName	Display Name
Department	Department
ParentCustomerId_Name	Company
	Manager
	Initials
JobTitle	Title
Address1_Line1	Business Address Street Address
Address1_City	Business Address City
Address1_StateOrProvince	Business Address State or Province
Address1_PostalCode	Business Address Postal Code
Address1_PostOfficeBox	Post Office Box
Address1_Country	Business Address Country or Region
Telephone1	Work Phone
Telephone2	Other Phone
	Home Phone
	Other Home Phone
MobilePhone	Mobile Phone
Fax	Work Fax
	Other Fax Number
	Pager
	Telephone Assistant
EMailAddress1	Email Address
WebSiteUrl	Web Page