PeopleSync Knowledge Base

Formulas Cause Fields to Be Empty in Agents With Field Mapping

🤔 Problem

Affected versions: 25.10

When formulas are used in agents with field mapping (LDAP, SharePoint, Salesforce, CRM agent), the field is always empty.

For example, any formula in a field, such as Sn + ' (foo)' causes the field to be empty, although there is a value in Sn.

🌱 Solution

This is a bug in PeopleSync version 25.10. Please upgrade to version 26.4 or higher.

If you can’t upgrade, as a workaround, remove the formula from the field.